Legal

Terms of Service

Last Updated: March 2026

Please read these Terms of Service ("Terms") carefully before using the FlowCraft Pools website at www.flowcraftpools.com or engaging our services. By accessing our site or submitting an inquiry, you agree to be bound by these Terms.

1. Who We Are

FlowCraft Pools is a custom concrete swimming pool contractor operating in Central and Eastern Maryland. Our services include pool design consultation, permit management, and pool construction.

2. Eligibility

By using this site or submitting an inquiry, you represent that you are at least 18 years of age and have the legal authority to enter into a service agreement on behalf of yourself or the property owner.

3. Website Use

You agree to use this site only for lawful purposes. You may not use the site to transmit spam or malicious code, attempt unauthorized access to site infrastructure, copy or distribute site content without written permission, or use automated tools to scrape data.

4. Consultation Requests & Inquiries

Submitting a form through our site does not constitute a binding contract or guarantee of service. A formal agreement for pool construction will be established through a separate written construction contract signed by both parties. By submitting your contact information, you consent to being contacted by FlowCraft Pools via phone, email, or SMS.

5. SMS Communications

By providing your phone number on our site, you expressly consent to receive text messages from FlowCraft Pools related to your inquiry and project communications. Message frequency varies. Standard message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance. We do not share, sell, or distribute SMS opt-in data or phone numbers to any third parties for any purpose.

6. Pricing & Estimates

Pricing information displayed on this site is for general informational purposes only. Final pricing is determined following an on-site consultation and is formalized in a written construction agreement. Prices are subject to change based on site conditions, materials, and project scope.

7. Intellectual Property

All content on this site — including text, images, videos, logos, and trademarks — is the property of FlowCraft Pools or its licensors. The "Permit to Plunge Promise™" and "Where Transparency Meets Tranquility™" marks are proprietary to FlowCraft Pools. You may not reproduce or distribute site content without prior written consent.

8. Disclaimers

This site and its content are provided on an "as is" basis without warranties of any kind. Testimonials and project timelines referenced on this site reflect real experiences but are not guarantees of identical results. Individual outcomes depend on site conditions, permit timelines, and other factors.

9. Limitation of Liability

To the fullest extent permitted by law, FlowCraft Pools shall not be liable for any indirect, incidental, or consequential damages arising from your use of this site. Our total liability for any claim arising from site use shall not exceed $100.

10. Indemnification

You agree to indemnify and hold harmless FlowCraft Pools, its owners, employees, and agents from any claims, damages, or expenses arising from your use of the site or violation of these Terms.

11. Privacy

Your use of this site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Governing Law

These Terms are governed by the laws of the State of Maryland. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Baltimore County, Maryland.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the revised Terms.

14. Contact Us

FlowCraft Pools · 8560 Contractors Road, Rosedale, MD 21237 · 410-881-FLOW · www.flowcraftpools.com